Privacy Policy

Introduction

AVENAURA LTD ("we", "us", "our") is committed to protecting and respecting the privacy of our website visitors, customers, and business partners. This policy outlines how we handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection legislation, AVENAURA LTD is the Data Controller, registered under company number 15482910 with registered address at Unit 501 Leroy House, 434–436 Essex Road, London, N1 3FY, United Kingdom.

Information We Collect

We may collect, store, and process the following types of personal information:

• Identity & Contact Information: Name, physical address, shipping address, email address, and phone number when you register an account, make a purchase, or submit our contact form.
• Transaction Data: Details of products purchased, order values, and fulfillment history. All financial payment checkouts are routed securely through PCI-DSS processors; we do not store raw card numbers.
• Technical Data: IP address, browser type, geographic location, device operating system, and website interaction flow statistics collected via cookie trackers.

Cookies & Tracking Technologies

Our website utilizes cookies (small text files placed on your device) to enhance user experience, track aggregated traffic patterns, and support website functionality (such as keeping track of active items in cart/checkout tunnels).

You can adjust your browser settings to refuse or delete cookies; however, disabling cookies may impact your ability to utilize certain interactive elements on our storefronts.

How We Use & Protect Your Data

We process personal data based on legitimate business interests, contractual necessity, or consent. Uses include:

• Processing, invoicing, and delivering customer orders.
• Responding to enquiries submitted through our contact forms.
• Improving website layouts, security, and conversion performance.
• Complying with statutory UK financial accounting and tax reporting obligations.

All data is stored on secure servers with restricted access controls. We deploy standard Secure Socket Layer (SSL) encryption for all incoming and outgoing web traffic, preventing unauthorized interception.

Your Rights Under GDPR

As a resident of the UK or European Economic Area (EEA), you possess specific statutory rights regarding your personal information under the General Data Protection Regulation (GDPR):

• Right of Access: You can request copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete records.
• Right to Erasure ("Right to be Forgotten"): You can request deletion of personal files under certain circumstances.
• Right to Restrict or Object to Processing: You can challenge how we handle your personal data.
• Right to Data Portability: You can request transfer of data to another organization.

Contact Our Data Protection Officer

If you wish to exercise any of your GDPR rights, or if you have questions regarding this Privacy Policy, please contact our Data Protection Officer:

• Email: avenaura2026@gmail.com
• Postal Address: Data Protection Officer, AVENAURA LTD, Unit 501 Leroy House, 434–436 Essex Road, London, N1 3FY, United Kingdom